We struggle to improve our Quality System to straightforwardly express it in our products and services, and so to provide our customer with greater satisfaction". Our products present high quality pattern being under international standards EN, UL, CSA, DIN and others, and are certified according to NBR ISO 9001:2015 (click here to get copy of the certified).
Warranty - We offer a 2 year warranty against manufacturing defects as of acquisition of the KAP product, as long as our installation and usage recommendations are complied with, in addition to unlimited period technical assistance.
Customer Service - Clients have a growing need for quick replies to their inquiries. With this in mind, KAP set up a quick response customer service, allowing quick response as of the first requests.